Privacy Policy

At EventFlow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our virtual and hybrid event production services.

Information Collection

We collect information that you voluntarily provide to us when you express interest in obtaining information about our services, participate in activities on our website, or otherwise contact us.

Personal Information

The personal information we collect may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Event details and requirements
• Billing and payment information
• Communications and correspondence with our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed. This information helps us improve our website and services.

Use of Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our event production services
• Processing your inquiries and responding to your requests
• Communicating with you about events, services, and promotions
• Improving our website, services, and overall customer experience
• Sending administrative information, such as updates to our terms and policies
• Analyzing usage patterns to enhance our offerings and optimize performance
• Complying with legal obligations and protecting our rights

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication protocols
• Employee training on data protection practices
• Secure data storage with industry-standard providers

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third Parties

We may share your information with third parties in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If EventFlow is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

Legal Requirements

We may disclose your information where required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users and the public.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to rectify or update inaccurate information
• The right to request deletion of your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: